How do you ship?
We will choose the most suitable one among our partner logistics companies according to your harvest address and selected transportation methods. Normally it takes 8 -12 days to be delivered.
How much would it cost to send me the product ?
Shipping costs are fixed and are not related to the quantity or weight of products delivered. The shipping cost of your order depends on the shipping method and country you choose (Alaska and Hawaii, Puerto Rico, USA, we are unable to ship due to being too remote), and free shipping on orders over $30. For details, please see: shipping policy
When will I receive my package? How can I track my order?
When we ship your order, our system will send you the tracking number via email.
When will my order be shipped?
We usually process all orders within 24 hours on weekdays, and ship orders within 48 hours on weekdays. (Weekends and holidays are not considered as business days)
When will I receive my package?
Delivery times depend on your location and the shipping method you choose. Proceed to checkout and continue to shipment method to see the delivery estimated time. (Weekends and holidays are not considered as business days)
Can I change my shipping address?
Contact us to make changes to your shipping address if your order has not already been shipped. If it has been shipped already, we cannot change the shipping address.
How much does it cost to ship to my country?
The shipping price is a set fee per order, regardless of the country of delivery the number of products or their weight.
What should I do if my order tracking information is not updated?
This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may have already been updated. Please try again later to see if the information has been updated. If there is no movement within a week, please feel free to contact our Customer Service Representatives via live chat or by submitting a support ticket for assistance.
Will my package be discreet?
Packages from us will not have the Being Fetish logo on the box.
Will I be charged customs and import charges?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
We recommend you contact your local customs office for current charges before you order so that you are not surprised by charges you weren’t expecting.